Recovery Monitoring Solutions is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX.
The Supervision Officer will initiate offender supervision services for any and all individuals referred to them by the Court. Duties include coordinating and confirming client participation in approved and/or required programmatic activities; and reporting client non-compliance to governmental agencies. Works under direct or general supervision.
Provide high quality customer service to offenders, vendors, and staff members.
Prompt and thorough communication between offenders, court officials, and staff members.
Monitor high volume caseload with compassionate, but ethical manner.
Verify compliance of court ruling through home, office, field visitations, electronic monitoring, urinalysis, and other means.
Process incoming/outgoing calls with company personnel, referring agencies, and clients.
Distribute reports of violation and other documents to referring agencies or county officials.
Responsible for billing and collecting fees for services provided to offenders.
Serve as liaison between Recovery Healthcare and county agencies.
Other duties as assigned.
High school diploma or GED equivalent
Criminal Justice, chemical dependency, social work experience preferred, but not required.
Proficient computer skills (Microsoft Office, etc.)
Clean background and able to pass a drug screening.
Strong verbal and communication skills and excellent interpersonal skills.
Bend, stoop, lift objects up to 15lbs, and maintain mobility necessary to perform minimum functions associated with position.
Clean MVR (motor vehicle report) and current driver’s license.