Collections Representative - ENTRY LEVEL

DALLAS, TX United States

Recovery Monitoring Solutions is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX.

POSITION SUMMARY

Duties include assisting with the collection of delinquent fees in accordance with federal law, state statutes, court orders and company guidelines. Works independently under direct or general supervision.

ESSENTIAL FUNCTIONS:

o  Review, examine, and verify client financial documents, reports and accounts.

o  Review client accounts and associated reports, interpret accounting data, report delinquencies to stakeholders, and document collection activities and collecting receivables

o  Contact clients via phone/email regarding status of delinquent accounts and provide timely follow-up through final resolution along with documentation.

o  Prepare reports as needed by Billing & Collections Manager.

ADDITIONAL DETAILS:

o   $12.50/hour, plus commissions

o   Full benefits, including medical, dental and vision provided

o   Use of vacation and sick time available

QUALIFICATIONS:

o    6 months of customer service experience

o    Adequate computer skills (typing, database management, data entry).

o    Must be able to pass a criminal background check

o    Must be able to pass a drug screening